Take the reservation, the order, and the repeat visit — all in the DM.
KlyoChat answers 'are you open?', books the table, notes the allergy, and qualifies the private-event inquiry — in your voice, on Instagram, Facebook, and WhatsApp, 24/7. You approve what matters. So the guest who messaged at 11pm is a booking in your book, not a missed table.
Start free trial • No credit card • You approve every send
One restaurant added roughly $52,000 in sales by moving reservations and ordering into chat. Diners message when they're hungry and ready — the venue that answers first gets the table.
— ManyChat restaurant case study (verify current figures on the vendor's page)
IG DM · 10:52pm
Diners message you when they're hungry — and every DM you miss is a table you never set.
You did the hard part. The food is dialed, the room looks great, the photos are pulling people in — and the DMs are rolling: 'table for 4 tonight?', 'do you do private events?', 'are you open on the 4th?'. They land mid-rush, during prep, or at 11pm after you've closed.
By the time someone gets to the inbox, the Friday table booked down the street, the birthday party picked another venue, and the catering lead went cold. You're not short on demand. You're short on a host who answers instantly, in your voice, on every platform, all night.
your busiest booking window is also when nobody's watching the DMs. The 'table for Friday?' that lands mid-service goes unanswered until the guest books elsewhere.
'are you open?', 'do you take reservations?', 'is there parking?', 'vegan options?' — answered by hand, one at a time, between covers, until the inbox is a second job.
Instagram, Facebook, WhatsApp — a catering inquiry in one and a birthday party in another, both buried behind whichever app your host isn't staring at.
of WhatsApp messages get opened, versus roughly a fifth of marketing emails. Your guests live in the apps you're too busy on the floor to answer.
You don't have a demand problem. You have a can't-answer-fast-enough problem — and that's exactly the one KlyoChat solves.
Now imagine a host stand that books your tables for you.
Connect your accounts in under 2 minutes
Link Instagram, Facebook, and WhatsApp with the official login — no password sharing, no migration, no code.
Your AI agent answers and books
Trained on your hours, menu, and policies, it replies to comments and DMs 24/7 in your voice — taking reservations, noting allergies, sending your menu, and qualifying events the moment someone asks.
You stay in control
Let it auto-answer FAQs and hold tables; keep catering quotes and anything sensitive in draft-and-approve. Full undo and an audit trail — your managers always have the final say.
Start free trial • No credit card • You approve every send
What changes when KlyoChat runs your DMs
How your AI agent learns your restaurant
No training data, no code — it answers from your hours, menu, and policies, in your voice.
Load your restaurant
Paste your hours, menu, location, reservation policy, allergen info, and event details — or point it at your site. Setup is minutes, not a project.
It answers in your voice
The agent replies only from that knowledge base, so hours, vegan options, and parking answers stay accurate and on-brand — not a generic bot guessing.
You refine and control
Edit its knowledge any time, choose what auto-replies versus waits for a manager, and see every send in the audit log.
What you get
Book tables while the kitchen's slammed
The agent takes reservations straight from a DM — checks the time, notes the party size and allergies, confirms, and reminds the guest the day before — so your best booking hours aren't your least-watched inbox.
Your hours & menu, answered in your voice
'Are you open?', 'vegan options?', 'where do I park?', 'do you deliver?' — answered instantly from a knowledge base you write, so it sounds like your restaurant, not a bot.
Private events & catering, qualified
Large-party, buyout, and catering inquiries get the right questions — date, headcount, budget — then land with your events manager as a warm, ready-to-close lead.
One inbox for every platform
Instagram, Facebook, and WhatsApp in a single feed with labels and notes — so a catering lead in one app never gets buried behind a reservation in another.
Fewer no-shows, more filled seats
Automatic reservation reminders cut no-shows, and waitlist notifications turn a cancellation into a filled table instead of an empty one.
You keep your voice — and the final say
Approve-before-send on anything that matters, full undo, and an audit trail. It never trains on your data, and you decide what it can and can't send.
Works with the tools you already run
Connect your channels in minutes and keep your reservation and ordering tools — via a link, Zapier, or the API on Business. Native integrations are expanding.
Every job your front-of-house DMs do, on autopilot
The messages your restaurant fields every day — answered instantly, in your voice, 24/7.
Take a reservation from a DM
A guest asks for 'a table for 4 Friday 7pm' → the agent checks, books it, and confirms — without a phone call or a missed message.
Answer hours, location & menu
'Are you open?', 'where do I park?', 'do you have the menu?' — answered instantly from a knowledge base you control.
Qualify private events & catering
Capture date, headcount, and budget on any large-party or buyout inquiry, then route the real ones to your events manager.
Fill waitlist & cancellations
When a table opens up, notify opted-in guests so a last-minute cancellation becomes a filled seat instead of an empty one.
Handle allergy & dietary questions
Gluten-free, nut allergies, vegan options — answered clearly and flagged to the kitchen on the reservation.
Route takeout & delivery
Send your online-ordering or delivery link the moment someone asks, so a hungry DM turns into an order, not a bounce.
Nudge repeat visits
Follow up with opted-in guests about a new menu, a slow night, or a seasonal special to bring regulars back in.
Request reviews after a visit
Ask happy guests for a Google or Yelp review at the right moment — automatically, in your voice.
Book birthdays & large parties
Handle 'can you do a party of 12?' with the right details captured up front, so big bookings don't slip.
Broadcast specials & promos
Send a taco Tuesday, brunch drop, or holiday menu to an opted-in guest list so your best nights fill up.
Answer gift-card questions
'Do you sell gift cards?' gets an instant reply with your link — an easy sale you'd otherwise miss.
Route between locations
A guest asks about your other spot → the agent answers for the right location or hands off cleanly.
Send reservation reminders
Automatic day-before reminders cut no-shows and give guests an easy way to confirm or reschedule.
Capture guest feedback
Collect a quick note on how the meal went and flag anything that needs a manager's attention.
Take a reservation from a DM
A guest asks for 'a table for 4 Friday 7pm' → the agent checks, books it, and confirms — without a phone call or a missed message.
Answer hours, location & menu
'Are you open?', 'where do I park?', 'do you have the menu?' — answered instantly from a knowledge base you control.
Qualify private events & catering
Capture date, headcount, and budget on any large-party or buyout inquiry, then route the real ones to your events manager.
Fill waitlist & cancellations
When a table opens up, notify opted-in guests so a last-minute cancellation becomes a filled seat instead of an empty one.
Handle allergy & dietary questions
Gluten-free, nut allergies, vegan options — answered clearly and flagged to the kitchen on the reservation.
Route takeout & delivery
Send your online-ordering or delivery link the moment someone asks, so a hungry DM turns into an order, not a bounce.
Nudge repeat visits
Follow up with opted-in guests about a new menu, a slow night, or a seasonal special to bring regulars back in.
Request reviews after a visit
Ask happy guests for a Google or Yelp review at the right moment — automatically, in your voice.
Book birthdays & large parties
Handle 'can you do a party of 12?' with the right details captured up front, so big bookings don't slip.
Broadcast specials & promos
Send a taco Tuesday, brunch drop, or holiday menu to an opted-in guest list so your best nights fill up.
Answer gift-card questions
'Do you sell gift cards?' gets an instant reply with your link — an easy sale you'd otherwise miss.
Route between locations
A guest asks about your other spot → the agent answers for the right location or hands off cleanly.
Send reservation reminders
Automatic day-before reminders cut no-shows and give guests an easy way to confirm or reschedule.
Capture guest feedback
Collect a quick note on how the meal went and flag anything that needs a manager's attention.
A Friday night rush, handled
It's 7:40pm on a Friday. The dining room is full, the pass is stacked, and your phone is buzzing in your apron. Three DMs just landed: 'any tables tonight?', a birthday party of 12 for next weekend, and a catering inquiry for an office lunch — all while you're expediting.
On any other Friday, none of those get answered until close. The walk-in table goes to the spot down the block, the birthday books elsewhere, and the catering lead never hears back.
Not tonight. The 'table tonight?' guest already got your real-time availability and booked an 8:45 slot, the birthday party's date, headcount, and dietary notes are captured and confirmed, and the catering inquiry is qualified — date, headcount, budget — and waiting for your events manager, all handled in your voice while you never left the pass.
You close out, check the book, and there are three new reservations you didn't lift a finger for. You look like the most on-it restaurant in town. Because now you are.
Start free trial • No credit card • You approve every send
Loved by operators who never miss a table
It books tables while we're in the weeds
“Friday nights, nobody's watching the DMs — that's exactly when the reservation requests come in. Now the agent takes them, notes allergies, and confirms. We stopped losing tables to slow replies.”
Catering leads finally get answered
“We were leaving real money on the table because private-event DMs sat for two days. Now every inquiry gets qualified — date, headcount, budget — and lands with me ready to close. Booked three buyouts last month I'd have missed.”
It sounds like our staff, not a robot
“I was worried it'd feel corporate. I loaded our menu, hours, and the way we talk, and now it answers 'vegan options?' and 'are you open?' exactly how our host would. Anything about a big party still comes to a manager first.”
No-shows dropped noticeably
“The automatic day-before reminders alone paid for it. Guests confirm or reschedule right in the DM, so we're not staring at empty four-tops on a Saturday.”
One inbox saved our front-of-house
“Our guests are on Instagram AND WhatsApp, and we kept missing whichever one the host wasn't in. Having both in one feed means nothing slips. Huge for a small team.”
Set up between lunch and dinner
“No developer, no agency. I connected our accounts, pasted in the menu and hours, tested a couple of reservation DMs, and it was live before the dinner rush. Shockingly easy.”
The allergy notes are a lifesaver
“Every reservation now comes in with dietary needs already flagged for the kitchen. Our chef loves it — no more surprises at the table, and guests feel taken care of before they even arrive.”
Fills our slow nights
“The broadcast to our opted-in regulars for a Tuesday tasting menu packed a night that's usually dead. People who hadn't been in for months came back because the message actually reached them.”
Gift-card sales we were missing
“Turns out people DM 'do you sell gift cards?' constantly, especially around the holidays. Now they get an instant link. Easy revenue we were leaving on the floor.”
Finally caught up on the inbox
“We went from a permanent unread badge in the hundreds to actually replying to everyone. The repetitive stuff is handled and my managers only jump in when a real person is needed.”
Handles multiple locations cleanly
“A guest asks about our downtown spot in a DM to our uptown page — the agent answers for the right location or hands off. We stopped confusing people across our three restaurants.”
We still control everything
“Approve-before-send on catering quotes is what sold me. Hours and reservations go out automatically; anything with a price or a big commitment waits for a manager. I never feel like we handed over the restaurant's voice.”
It books tables while we're in the weeds
“Friday nights, nobody's watching the DMs — that's exactly when the reservation requests come in. Now the agent takes them, notes allergies, and confirms. We stopped losing tables to slow replies.”
Catering leads finally get answered
“We were leaving real money on the table because private-event DMs sat for two days. Now every inquiry gets qualified — date, headcount, budget — and lands with me ready to close. Booked three buyouts last month I'd have missed.”
It sounds like our staff, not a robot
“I was worried it'd feel corporate. I loaded our menu, hours, and the way we talk, and now it answers 'vegan options?' and 'are you open?' exactly how our host would. Anything about a big party still comes to a manager first.”
No-shows dropped noticeably
“The automatic day-before reminders alone paid for it. Guests confirm or reschedule right in the DM, so we're not staring at empty four-tops on a Saturday.”
One inbox saved our front-of-house
“Our guests are on Instagram AND WhatsApp, and we kept missing whichever one the host wasn't in. Having both in one feed means nothing slips. Huge for a small team.”
Set up between lunch and dinner
“No developer, no agency. I connected our accounts, pasted in the menu and hours, tested a couple of reservation DMs, and it was live before the dinner rush. Shockingly easy.”
The allergy notes are a lifesaver
“Every reservation now comes in with dietary needs already flagged for the kitchen. Our chef loves it — no more surprises at the table, and guests feel taken care of before they even arrive.”
Fills our slow nights
“The broadcast to our opted-in regulars for a Tuesday tasting menu packed a night that's usually dead. People who hadn't been in for months came back because the message actually reached them.”
Gift-card sales we were missing
“Turns out people DM 'do you sell gift cards?' constantly, especially around the holidays. Now they get an instant link. Easy revenue we were leaving on the floor.”
Finally caught up on the inbox
“We went from a permanent unread badge in the hundreds to actually replying to everyone. The repetitive stuff is handled and my managers only jump in when a real person is needed.”
Handles multiple locations cleanly
“A guest asks about our downtown spot in a DM to our uptown page — the agent answers for the right location or hands off. We stopped confusing people across our three restaurants.”
We still control everything
“Approve-before-send on catering quotes is what sold me. Hours and reservations go out automatically; anything with a price or a big commitment waits for a manager. I never feel like we handed over the restaurant's voice.”
Illustrative reviews shown for layout — to be replaced with verified customer testimonials.
Questions before you switch
Book the table, take the order, win the repeat visit — even after close.
Start free trial • No credit card • You approve every send