Question 1

Is there a free plan?

Accepted Answer

No free-forever tier — instead, every paid plan starts with a 7-day free trial so you can try the full product first. No credit card to begin the trial.

Question 2

How does billing work?

Accepted Answer

Pick Basic, Pro, or Business and pay monthly or yearly (yearly saves ~20%). Seats, channels, AI usage, and broadcast volume are bundled into each tier — no surprise per-feature add-ons.

Question 3

What counts as an “AI reply”?

Accepted Answer

One AI-generated message — an auto-answer, a suggested draft, or a summary/translation request. Reading the inbox, sending your own replies, and running non-AI automations don't count.

Question 4

What happens if I hit a limit?

Accepted Answer

Nothing breaks. You'll get a heads-up as you approach an AI or broadcast limit, and you can add extra AI volume in 5,000-reply packs, or upgrade a tier, whenever you need to.

Question 5

Can I change plans later?

Accepted Answer

Anytime. Upgrade, downgrade, or cancel from your billing settings — changes prorate automatically.

Question 6

Are there add-on costs?

Accepted Answer

Only for genuine extras you opt into: Voice AI minutes, additional client workspaces, extra AI volume, and WhatsApp messages (passed through at Meta's per-conversation rates). Everything else is bundled.

Question 7

Do you offer a money-back guarantee?

Accepted Answer

Yes — on annual plans, if KlyoChat isn't a fit within 30 days we'll refund you. And the 7-day trial means you only pay once you're sure.

Question 8

Are taxes included?

Accepted Answer

Prices shown are exclusive of any applicable VAT or sales tax, which is calculated at checkout based on your billing location.

Question 9

How much does Instagram DM automation cost?

Accepted Answer

With KlyoChat it starts at $19/month (Basic), with Pro at $49/month adding custom AI agents, every channel, comment-to-DM automation, and broadcasts. There's no per-contact billing, so the price stays predictable as your audience grows.

Question 10

What's the cheapest way to automate Instagram DMs for a team?

Accepted Answer

KlyoChat's Pro plan ($49/month, 5 seats) bundles the shared team inbox, AI agents, and automation into one flat price — usually cheaper than stacking a contact-based tool plus a separate AI add-on plus a multi-seat inbox add-on.

Question 11

Is a flat rate cheaper than per-contact pricing?

Accepted Answer

For most growing accounts, yes. Per-contact pricing rises as your list grows (including bot and spam contacts), while KlyoChat's flat tiers hold steady. If your contact list is tiny and static, a per-contact tool may cost less — compare against your real numbers.

Question 12

Is it cheaper to bundle inbox, automation, and AI in one tool?

Accepted Answer

Usually. KlyoChat bundles the unified inbox, no-code automation, and custom AI agents into one plan, so you avoid paying separately for a chat tool, an AI add-on, and a team inbox. Compare the all-in total against your current stack.

Question 13

How much should I pay for a social media inbox with AI?

Accepted Answer

For a small team, $49/month (KlyoChat Pro) covers a shared inbox across every channel plus custom AI agents and automation. Tools that charge per contact or gate AI behind add-ons often land higher once everything's included.

Question 14

Is there a social inbox with a free trial and no credit card?

Accepted Answer

Yes — every KlyoChat plan starts with a 7-day free trial and no card required, so you can connect your channels and set up an AI agent before paying.

Compare plans	Basic$19/mo	Pro$49/mo	Business$129/mo	EnterpriseCustom
Channels
Connected channels	2	All	All	All
Facebook & Messenger
Instagram DMs & comments
Telegram
WhatsApp Business	Add-on
TikTok comments		Beta	Beta
X (Twitter)			Beta
Connection health & reconnect
Unified inbox
Assign, tag & filter
Open / Pending / Resolved + snooze
Internal notes & @mentions
Saved replies + slash variables	5	Unlimited	Unlimited	Unlimited
Custom fields on conversations
Command palette & shortcuts
Spam & moderation rules	Manual
AI
AI replies / month	500	5,000	25,000	Custom
Conversation summary
Tone & rewrite
Real-time translation
Custom AI agents	1	5	Unlimited	Unlimited
Knowledge base sources	Text	Text · PDF · DOCX · Image	All sources	All sources
Suggested replies (human-approve)
Voice AI	Add-on	Add-on	Add-on
Automation & flows
Active automations	2	Unlimited	Unlimited	Unlimited
Visual no-code flow builder
Prebuilt templates
Comment auto-reply
Comment-to-DM funnels
Away & default messages
Contacts & CRM
Contacts included	1,000	10,000	50,000	Custom
Unified contact record
Custom fields	3	Unlimited	Unlimited	Unlimited
Static groups
Dynamic segments
Consent tracking
Broadcast & scheduling
Broadcasts / month	2,000	20,000	100,000	Custom
Target by dynamic segment
Schedule sends
Opt-in / opt-out compliance
Analytics
Account performance	Basic		Advanced	Advanced
Broadcast funnels
Team performance
Custom reports
Team & security
Team seats	2	5	15	Custom
Workspaces	1	1	Multiple	Unlimited
Roles & permissions	Basic
Two-factor authentication
Audit logs
SSO / SAML & SCIM
SLA & uptime guarantee
Integrations & API
Commerce (Shopify, WooCommerce)		Read-only
Public API & webhooks
Zapier & Make
Support
Support	Email	Priority email	Priority + chat	Dedicated CSM
Onboarding	Self-serve	Guided	White-glove	Custom

Pricing that makes sense for small teams

Basic

Pro

Business

Enterprise

Compare every feature

Only pay for the extras you actually need

Voice AI minutes

Extra workspaces

WhatsApp messages

Extra AI volume

Real AI agents included — not a $29/mo add-on

The fine print, in plain words

Try every feature free for 7 days