Answer every reservation, catering, and hours DM before the table's gone — at every location.
KlyoChat answers reservation, catering, and hours DMs across Instagram, Facebook, and WhatsApp in your restaurant's voice — while you run service. You approve every send. So you book more covers and catering without adding a DM shift.
Start free trial • No credit card • You approve every send
About one-third of consumers expect a reply to a DM within an hour — and most inquiries are lost after 24 hours.
— Emplifi, 2025 Social Pulse Survey
7:52pm
Your busiest hours are exactly when your DMs go unanswered.
It's 7:15 on a Friday. The dining room is full, the kitchen's slammed, and your phone is buzzing with DMs — 'table for 2 in 20 minutes?', 'do you guys do private events?', 'are you open on the 4th?'. Nobody on the floor has a free hand, so they sit. By the time someone circles back, the party of 2 already walked into the place next door, and the private-event lead never hears back at all.
You're not short on demand — your Instagram is doing the work. You're short on someone to answer the reservation, the catering ask, and the 'what time do you close' question the second they land, in your restaurant's voice, without pulling a server off the floor.
consumers expect a reply within an hour on social DMs; most inquiries go cold after 24 hours. The 6pm reservation ask and the Friday catering inquiry don't wait for Monday.
— Emplifi, 2025 Social Pulse Survey
of restaurant operators say recruiting and retaining staff is a significant challenge — so during the rush, the host stand gets the attention, and the inbox goes dark.
— National Restaurant Association, 2024 State of the Restaurant Industry Report
host stand, catering coordinator, and marketing all touch the same inbox — so a multi-location group's DMs collide, get answered twice, or slip between shifts entirely.
messages are sent to businesses on Instagram every day. The 'table for 6 tonight?' and the 'can you cater our office party?' are buried in there, waiting for someone to look up from the pass.
You don't have a booking problem. You have a can't-answer-DMs-during-service problem — and that's exactly the one KlyoChat solves.
Now imagine an inbox that books the table and the catering gig for you.
Connect Instagram, Facebook & WhatsApp in under 2 minutes
Link your accounts — and every location's — with Meta's official login. No password sharing, no POS migration, no dev work.
Your AI agent answers, books, and qualifies
Trained on your hours, menu, seating, and catering packages, it replies to reservation, hours, and catering DMs 24/7 in your restaurant's voice — and drops your reservation link or routes catering leads to the right person.
You stay in control
Set it to draft-and-approve or auto-reply per topic. Every message is logged, every send is auditable, and one tap undoes anything. Your GM owns the exceptions.
Start free trial • No credit card • You approve every send
What your restaurant gets
Every rush-hour DM answered — not just the ones you catch
The AI agent works the exact hours your team is slammed: Friday dinner, brunch, Saturday night. The 7pm 'table for 2?' becomes a confirmed reservation before your host even sees the phone.
Catering and private-event leads, qualified before they hit your inbox
Office parties, showers, holiday buyouts — the agent asks headcount, date, and budget, then routes qualified catering leads straight to your catering coordinator or GM, so nothing sits in a DM for three days.
Hours, menu, and 'are you open' — answered instantly, every time
Holiday hours, dietary questions, 'do you take walk-ins' — the agent knows your current hours and menu from a knowledge base you control, so answers stay accurate even when they change seasonally.
Every location, one inbox
Instagram, Facebook, and WhatsApp for all your locations in a single shared inbox with assignment, internal notes, and @mentions — so a DM to your downtown page doesn't get answered by your uptown host stand.
Comments turn into covers
Comment-to-DM: when someone comments a keyword on your patio or new-menu post, KlyoChat sends them a private DM with the offer and a reservation link automatically — turning likes into booked tables.
You keep final say — broadcasts stay opt-in and reservations stay yours
Approve-before-send is the default, every action is audit-logged, and broadcast promos only reach people who've opted in. The agent books drafts and quotes — your reservation system and POS remain the system of record. The human review is always the final gate.
A Friday dinner rush, on you
It's 7:10pm on a Friday. Every table in the dining room is full, there's a line at the host stand, and the kitchen just called an 86 on the halibut. Your phone buzzes three times in ninety seconds — a table-for-4 request, a 'do you cater baby showers?' DM, and someone asking if you're open on New Year's Eve.
Your host is seating a walk-in party. Your GM is running food. Nobody has a free hand, and every minute those three messages sit, one more diner is checking the restaurant next door instead.
On any other Friday, all three go unread until close, if anyone remembers at all. The table-for-4 books somewhere else. The shower inquiry never gets a reply and quietly forgets your name. The New Year's Eve question just sits.
Not tonight. By the time you catch a breath at 7:25, the table's confirmed for 8:15, the shower inquiry has a package and price range waiting on it, and the holiday-hours question already got answered. You approve the reservation and the catering quote from your back pocket in ten seconds. You didn't lose a single one of them — because you're not just running a full dining room anymore. You're running a restaurant that never misses.
Start free trial • No credit card • You approve every send
Loved by restaurants that live on Instagram and WhatsApp
Rush-hour DMs finally get answered
“Friday and Saturday night, our phone used to just blow up while everyone was on the floor. Now the AI answers the table request or the hours question the second it lands, and I check in from the pass in between tickets. We're not losing walk-ins to next door anymore.”
Catering leads stopped dying in our DMs
“We'd get a great catering inquiry, get slammed with service, and reply two days later to radio silence. Now the AI qualifies headcount and budget on the spot and routes it straight to me. Catering revenue is up because leads aren't going cold anymore.”
It sounds like our restaurant, not a bot
“I was worried it would feel canned. We loaded our hours, menu, and voice, and it answers 'are you open Sunday' or 'do you do gluten-free' exactly how our host would — and I still approve anything about big parties before it goes out.”
One inbox for every location, finally
“We have four locations and used to have four separate Instagram logins, all half-watched. Now it's one shared inbox with assignment, so a DM to our Midtown page doesn't get answered by our Eastside host stand — or missed entirely.”
Comment-to-DM filled our patio
“We posted our new patio and got a flood of comments asking about hours. Now every one of those comments gets an automatic DM with our patio hours and a reservation link. It's turned our best posts into actual reservations instead of just likes.”
Live before our Friday shift
“I connected Instagram and WhatsApp, loaded our menu and hours, tested a few messages, and we were live before that night's dinner service. No developer, no waiting on a POS integration.”
My GM stopped dreading Monday
“She used to open to forty unread DMs after a big weekend. Now she opens to a calendar of confirmed reservations and a stack of qualified catering leads instead. It changed her whole Monday.”
'Are you open today' — handled
“Holiday hours, weather closures, 'do you take reservations' — answered instantly and correctly instead of someone digging for their phone between tickets. It's a small thing that saves us constant interruptions during service.”
I still approve every catering quote
“The approve-before-send default is why I trust it. Hours and menu FAQs go out automatically, but anything about a private event or a big catering order waits for me to look at it first. I get the speed without losing control.”
Weeknights used to be dead for DMs
“Nobody was checking the inbox on a Tuesday. Now the AI's answering reservation and menu questions every night of the week, and we're picking up covers on nights that used to be quiet.”
Fits how we already take reservations
“I didn't want to replace our reservation system. I don't have to — KlyoChat qualifies the request and sends our booking link, and our host stand still owns the actual table. The handoff is seamless.”
From next-day replies to instant
“Our honest average reply time before was 'sometime tomorrow if we remember.' Now it's seconds. You can feel the difference in how many of those DMs turn into an actual reservation instead of someone booking elsewhere.”
Rush-hour DMs finally get answered
“Friday and Saturday night, our phone used to just blow up while everyone was on the floor. Now the AI answers the table request or the hours question the second it lands, and I check in from the pass in between tickets. We're not losing walk-ins to next door anymore.”
Catering leads stopped dying in our DMs
“We'd get a great catering inquiry, get slammed with service, and reply two days later to radio silence. Now the AI qualifies headcount and budget on the spot and routes it straight to me. Catering revenue is up because leads aren't going cold anymore.”
It sounds like our restaurant, not a bot
“I was worried it would feel canned. We loaded our hours, menu, and voice, and it answers 'are you open Sunday' or 'do you do gluten-free' exactly how our host would — and I still approve anything about big parties before it goes out.”
One inbox for every location, finally
“We have four locations and used to have four separate Instagram logins, all half-watched. Now it's one shared inbox with assignment, so a DM to our Midtown page doesn't get answered by our Eastside host stand — or missed entirely.”
Comment-to-DM filled our patio
“We posted our new patio and got a flood of comments asking about hours. Now every one of those comments gets an automatic DM with our patio hours and a reservation link. It's turned our best posts into actual reservations instead of just likes.”
Live before our Friday shift
“I connected Instagram and WhatsApp, loaded our menu and hours, tested a few messages, and we were live before that night's dinner service. No developer, no waiting on a POS integration.”
My GM stopped dreading Monday
“She used to open to forty unread DMs after a big weekend. Now she opens to a calendar of confirmed reservations and a stack of qualified catering leads instead. It changed her whole Monday.”
'Are you open today' — handled
“Holiday hours, weather closures, 'do you take reservations' — answered instantly and correctly instead of someone digging for their phone between tickets. It's a small thing that saves us constant interruptions during service.”
I still approve every catering quote
“The approve-before-send default is why I trust it. Hours and menu FAQs go out automatically, but anything about a private event or a big catering order waits for me to look at it first. I get the speed without losing control.”
Weeknights used to be dead for DMs
“Nobody was checking the inbox on a Tuesday. Now the AI's answering reservation and menu questions every night of the week, and we're picking up covers on nights that used to be quiet.”
Fits how we already take reservations
“I didn't want to replace our reservation system. I don't have to — KlyoChat qualifies the request and sends our booking link, and our host stand still owns the actual table. The handoff is seamless.”
From next-day replies to instant
“Our honest average reply time before was 'sometime tomorrow if we remember.' Now it's seconds. You can feel the difference in how many of those DMs turn into an actual reservation instead of someone booking elsewhere.”
Illustrative reviews shown for layout — to be replaced with verified customer testimonials.
Questions before you switch
Be the restaurant that answers first — even during the rush.
Start free trial • No credit card • You approve every send