Every inquiry qualified, routed, and answered — nothing slips.
KlyoChat's AI intake agent qualifies and routes every client inquiry across WhatsApp, Instagram, and Facebook in your firm's voice — while you're in a deposition, a close, or with a client. You approve every send, and every conversation is logged. So new business gets a same-day response without a partner chained to their phone.
Start free trial • No credit card • You approve every send
23% of law firms never respond to a prospective client's inquiry at all — and only 33% reply to email inquiries from potential clients.
— Clio, Legal Trends Report
6:48pm
Your next retainer is sitting in an inbox nobody's watching.
It's the same story every week. You're in a deposition, a client close, or a quarter-end audit, and three inquiries land within the hour — a referral asking about a retainer, a prospect with a time-sensitive matter, a former client with a quick question that isn't quick at all. By the time you surface, one has already called two other firms.
You're not short on inbound interest. Referrals work, your content works, your reputation works. You're short on someone to ask the right qualifying questions the moment a message lands, route it to the right partner, and keep every reply consistent, professional, and on the record — without you doing it from your phone at 9pm.
of firms never respond to a new inquiry — not slow, just silent. Every unanswered DM is a retainer walking to the firm down the street.
— Clio, Legal Trends Report
more likely a lead converts when contacted within the first hour versus even one hour later — and over 60x more likely than a next-day reply.
— Harvard Business Review, "The Short Life of Online Sales Leads" (Oldroyd, McElheran & Elkington, 2011)
lands with whoever happens to check the inbox first — an associate, a paralegal, an office manager — so intake questions get answered inconsistently and nobody's sure who replied, or with what.
of law firms never respond to a prospective client's inquiry at all — and among those that do, phone response averages over 8 hours and web forms over 24.
You don't have a marketing problem. You have a can't-qualify-and-route-inquiries-fast-enough problem — and that's exactly the one KlyoChat solves.
Now imagine an intake line that qualifies and routes for you.
Connect WhatsApp, Instagram, and Facebook in under 2 minutes
Link your firm's channels with Meta's official login — no forwarding your business number, no migration, no dev work.
Your AI intake agent qualifies and routes
Trained on your practice areas or service lines, fee structure at a high level, and intake process, it asks the right questions — matter type, urgency, referral source — in your firm's voice, and books the consultation or hands the qualified inquiry to the right partner.
You stay in control
Approve-before-send is the default. Every conversation is logged and auditable, one tap undoes anything, and the agent stays to intake and scheduling — it never gives legal, tax, or financial advice, and anything sensitive routes straight to a human.
Start free trial • No credit card • You approve every send
What your firm gets
Every after-hours inquiry answered — and routed by morning
The AI agent works evenings, weekends, and the hours you're with clients — the exact window a prospect is comparing firms. The 9pm 'do you handle this?' becomes a qualified, routed intake by 9:01, waiting for your review.
Consistent, professional answers every time
Whether it's a partner's phone or the intake agent, the answer to 'do you handle this kind of matter?' or 'what's your process?' comes from the same knowledge base you control — accurate, on-brand, and never off-message.
Qualified and routed to the right practice group
The agent asks matter type, urgency, and referral source before anything is booked, then routes to the right partner, advisor, or practice group — so your calendar fills with real engagements, not tire-kickers.
One shared inbox for the whole firm
WhatsApp, Instagram, and Facebook in a single inbox with assignment, internal notes, and @mentions — so an inquiry is answered once, by the right person, and nothing slips between associates or falls through at handoff.
Consultation booking without the back-and-forth
The agent shares real openings, confirms the consultation, and can send a pre-consult checklist or intake questionnaire in the same thread — so clients arrive prepared and your team isn't chasing paperwork.
You keep final say — and compliance stays yours
Approve-before-send is the default, every message is audit-logged and exportable, and the agent is scoped away from legal, tax, and financial advice and from sensitive client data. KlyoChat is not a substitute for your compliance system of record — the human review is always the final gate.
A Tuesday morning at your firm, on you
It's 9:15am. You're forty minutes into a client close when your phone lights up — twice, then a third time. A referral is asking whether you handle contested estates. A small-business owner wants to know if you do formation work and what a retainer looks like. A former client has a 'quick question' about a matter that closed last year.
On any other Tuesday, those three sit unread until the close wraps at noon — and by then the referral has called the firm your competitor's website suggested first, because they answered in nine minutes.
Not today. By the time you're out of the room, the estate inquiry has been qualified and routed to your trusts & estates partner, the formation question got a same-day consultation booked with a checklist attached, and the former client's question was logged and handed to their original attorney. You review and approve all three from the hallway in under a minute.
Your intake team opens Wednesday to a full calendar instead of a voicemail backlog. You look like the most responsive firm in town — because now, you are.
Start free trial • No credit card • You approve every send
Trusted by partners and principals who live in their inbox
We stopped losing referrals to voicemail
“Referrals used to come in on WhatsApp or Instagram and sit until someone had a free minute — sometimes a full day. Now they're qualified and routed the moment they land, and I approve the sensitive ones from my phone between meetings. We've picked up several new matters a month we'd have simply never called back in time.”
It sounds like our firm, not a script
“I was worried it would feel canned. It doesn't — we loaded our service lines, our intake process, and our tone, and it asks the same qualifying questions our best paralegal would. Anything sensitive still waits for a human before it sends.”
One inbox, no more crossed wires
“Between two advisors and an office manager, we used to have three people checking the same DMs and occasionally replying twice — or not at all. The shared inbox with assignment ended that. Every inquiry is answered once, by the right person.”
Consultations book themselves now
“The back-and-forth of 'does Thursday work, actually can we do Friday' used to eat twenty minutes a day. Now the agent shares real openings and confirms — I just show up prepared, and so does the client, because the checklist goes out automatically.”
Live by the end of the day
“I expected weeks of setup. Instead I connected WhatsApp and Instagram, loaded our practice areas and a plain-language intake process, tested a few sample conversations, and we were live before close. No developer needed.”
Compliance was my first question — it held up
“As a FINRA-registered advisor I needed to know exactly what this was and wasn't. It's not our record-of-account system and I don't treat it as one, but for pre-engagement conversations — qualifying, scheduling, general questions — the audit log and approval step gave our compliance officer what she needed to sign off.”
The after-hours gap finally closed
“Most of our inbound comes in the evening, after people have had time to think about their situation during the day. We used to answer it the next morning, cold. Now it's qualified and waiting for me to approve when I wake up, not waiting for a lead to go cold.”
I still approve everything that matters
“Simple FAQs — hours, whether we handle a certain matter type, what documents to bring — go out automatically. Anything about fees, timelines, or a specific situation waits for me. That balance is exactly what I needed to trust it with client-facing communication.”
Our associates stopped juggling DMs
“New matters used to land wherever an associate happened to be checking Instagram. Now inquiries get qualified and routed to the right practice group automatically, and everyone can see who has what. It's a genuine quality-of-life change for the whole team.”
Fits how we already run intake
“I didn't want to replace our practice management software, and I didn't have to. KlyoChat qualifies the inquiry and routes it — our existing intake process and engagement letters still own everything after that. The handoff is clean.”
From hours to minutes, honestly measured
“Our real average response time before was somewhere between 'a few hours if we're lucky' and 'tomorrow.' Now it's minutes, every time, on every channel. We can see it in how many first calls actually convert to signed engagements.”
Weekends stopped being a black hole
“Saturday inquiries used to just sit — nobody was checking the firm's Instagram or Facebook. Now they're qualified and ready to review Monday morning instead of buried under a hundred other messages, and a few have turned into same-week consultations.”
We stopped losing referrals to voicemail
“Referrals used to come in on WhatsApp or Instagram and sit until someone had a free minute — sometimes a full day. Now they're qualified and routed the moment they land, and I approve the sensitive ones from my phone between meetings. We've picked up several new matters a month we'd have simply never called back in time.”
It sounds like our firm, not a script
“I was worried it would feel canned. It doesn't — we loaded our service lines, our intake process, and our tone, and it asks the same qualifying questions our best paralegal would. Anything sensitive still waits for a human before it sends.”
One inbox, no more crossed wires
“Between two advisors and an office manager, we used to have three people checking the same DMs and occasionally replying twice — or not at all. The shared inbox with assignment ended that. Every inquiry is answered once, by the right person.”
Consultations book themselves now
“The back-and-forth of 'does Thursday work, actually can we do Friday' used to eat twenty minutes a day. Now the agent shares real openings and confirms — I just show up prepared, and so does the client, because the checklist goes out automatically.”
Live by the end of the day
“I expected weeks of setup. Instead I connected WhatsApp and Instagram, loaded our practice areas and a plain-language intake process, tested a few sample conversations, and we were live before close. No developer needed.”
Compliance was my first question — it held up
“As a FINRA-registered advisor I needed to know exactly what this was and wasn't. It's not our record-of-account system and I don't treat it as one, but for pre-engagement conversations — qualifying, scheduling, general questions — the audit log and approval step gave our compliance officer what she needed to sign off.”
The after-hours gap finally closed
“Most of our inbound comes in the evening, after people have had time to think about their situation during the day. We used to answer it the next morning, cold. Now it's qualified and waiting for me to approve when I wake up, not waiting for a lead to go cold.”
I still approve everything that matters
“Simple FAQs — hours, whether we handle a certain matter type, what documents to bring — go out automatically. Anything about fees, timelines, or a specific situation waits for me. That balance is exactly what I needed to trust it with client-facing communication.”
Our associates stopped juggling DMs
“New matters used to land wherever an associate happened to be checking Instagram. Now inquiries get qualified and routed to the right practice group automatically, and everyone can see who has what. It's a genuine quality-of-life change for the whole team.”
Fits how we already run intake
“I didn't want to replace our practice management software, and I didn't have to. KlyoChat qualifies the inquiry and routes it — our existing intake process and engagement letters still own everything after that. The handoff is clean.”
From hours to minutes, honestly measured
“Our real average response time before was somewhere between 'a few hours if we're lucky' and 'tomorrow.' Now it's minutes, every time, on every channel. We can see it in how many first calls actually convert to signed engagements.”
Weekends stopped being a black hole
“Saturday inquiries used to just sit — nobody was checking the firm's Instagram or Facebook. Now they're qualified and ready to review Monday morning instead of buried under a hundred other messages, and a few have turned into same-week consultations.”
Illustrative reviews shown for layout — to be replaced with verified customer testimonials.
Questions before you switch
Be the firm that answers first — and never drops a lead.
Start free trial • No credit card • You approve every send