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KlyoChat
For pet services — grooming, vet, boarding & training

Book the appointment before your hands are even dry — without staff glued to the phone.

KlyoChat answers grooming, boarding, and appointment DMs in your business's voice and books the slot while you're mid-groom, mid-exam, or closed for the night. Anything medical goes straight to your team — never the AI. You approve every send. So you fill the calendar without pulling anyone off the table to answer a phone.

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Start free trial • No credit card • You approve every send

U.S. pet owners spent $12.3 billion on grooming, boarding, and other pet services outside veterinary care in 2023 — most of it booked through a DM, call, or form someone has to catch in time.

American Pet Products Association (APPA), 2023

P
Pawfect Grooming Co.
via IG · shared inbox
AI agent
hi! any full-groom openings this weekend for a 60lb golden retriever?

9:47pm

Answered & booked automatically — you approve every send
Instagram · Facebook · WhatsAppNever trained on your dataBuilt for grooming, vet, boarding & training businesses
01 · The problem

Your team can't check DMs mid-groom — so the appointment goes to whoever answers first.

It's the same story every day. Your hands are on a dog, in an exam room, or hauling crates — and your phone is buzzing with 'any openings this weekend?', 'do you board cats?', 'is this rash normal?'. By the time you get a break, the nail-trim slot is gone, the boarding family booked down the street, and the worried owner never heard back at all.

You're not short on demand. Your before/afters, your reviews, your regulars — they all bring the DMs. You're short on someone to answer forty messages a day while your hands are literally full, without pulling a groomer off the table or a vet out of an exam to hold a phone.

~1 in 3

pet owners expect a DM reply within the hour; after 24 hours most have already booked with the next groomer, boarder, or clinic in their feed.

Emplifi, 2025 Social Pulse Survey

169,481

pet grooming & boarding businesses now operate in the US, up 4.1% year over year. The one who answers the DM first — not the one with the best reviews — gets the booking.

IBISWorld, Pet Grooming & Boarding in the US, 2025

10–20%

of veterinary appointments are no-shows industry-wide, costing a three-vet practice up to $178,000 a year — and most empty slots started as a booking nobody confirmed or reminded.

Veterinary Hospital Managers Association, cited by CS Vets

$12.3B
American Pet Products Association (APPA), 2023

spent by U.S. pet owners on grooming, boarding, and other pet services outside veterinary care in 2023 — nearly all of it starts as a DM someone has to answer before it goes cold.

You don't have a booking problem. You have a can't-answer-DMs-with-your-hands-full problem — and that's exactly the one KlyoChat solves.

02 · The solution

Now imagine a front desk that answers and books while you're mid-groom.

1

Connect Instagram in under 2 minutes

Link your Instagram (and Facebook, WhatsApp) with Meta's official login — no password sharing, no migration, no dev work.

2

Your AI agent answers and books

Trained on your services, pricing, vaccination requirements, and boarding policies, it replies to DMs and comments 24/7 in your business's voice, books the appointment, and sends reminders — even while you're mid-groom or after close.

3

You stay in control — and medical stays human

Set it to draft-and-approve or auto-reply per topic. Symptom, medication, and health questions are always routed to your team, never answered by the AI. Every message is logged, every send is auditable, and one tap undoes anything.

Start free trial

Start free trial • No credit card • You approve every send

What you get

What your business gets

Most loved

Every DM answered, even with your hands full

The AI agent works while you're mid-groom, mid-exam, or closed for the night — the exact hours your phone goes unanswered and your competitor's doesn't. The 7am 'any openings today?' becomes a confirmed slot before you've finished your coffee.

Your services and pricing, answered instantly

Full grooms, nail trims, boarding rates, vaccination requirements, breed-specific pricing — the agent knows your menu and policies from a knowledge base you control, so answers are accurate and on-brand every time.

No-shows drop with reminders built in

Every booking gets a confirmation and a reminder in the same conversation — no separate app, no extra step. Fewer forgotten appointments means fewer empty grooming tables and exam slots on your calendar.

Comment-to-DM turns cute posts into bookings

When someone comments on a grooming transformation or a boarding-suite tour, KlyoChat automatically sends them a private DM with your services and a booking link — turning likes into filled slots.

Your whole team in one inbox

Front desk, groomers, vet techs, and trainers share Instagram, Facebook, and WhatsApp in a single inbox with assignment, internal notes, and @mentions — so no DM gets answered twice or missed between shifts.

Medical questions always go to a human — never the AI

The agent is scoped to hours, pricing, services, and booking. Symptom, medication, or health questions are recognized and routed straight to your vet or team, with approve-before-send as the default and a full audit trail. The human review is always the final gate.

A day on you

A Saturday morning at your grooming salon, on you

It's 8:50am Saturday, your busiest day. You've got a golden retriever mid-blowout, a boarding drop-off waiting at the front desk, and your phone hasn't stopped buzzing since you unlocked the door.

Three DMs land back to back: someone asking if you have any openings today for a nail trim, a new client asking what vaccinations you require before boarding their two cats, and a regular whose dog has been scratching one ear raw, wanting to know if it's something to worry about.

On a normal Saturday, all three sit unread until you get a break. By then the nail-trim opening is gone, the boarding family booked with the place down the street that answered first, and the ear question never got a reply at all — just an owner who assumes you didn't care.

Not today. By the time you towel off the retriever, the nail-trim slot is booked and confirmed, the boarding client has the vaccination checklist and a booking link, and the ear question was flagged straight to your vet tech instead of guessed at — no diagnosis, no advice, just a fast human handoff. Your calendar is fuller than it's ever been on a Saturday you almost lost to your own phone. You didn't hire anyone. You just stopped losing bookings to silence.

Start free trial

Start free trial • No credit card • You approve every send

Loved by your peers

Loved by pet businesses that live on Instagram

4.9/5 from groomers, vet clinics & boarding facilities

Saturdays stopped bleeding bookings

Saturday used to mean forty DMs I couldn't touch until Monday because my hands were full all day. Now the AI answers and books while I'm at the table, and I look at my phone between clients to a calendar that filled itself in. I added at least six appointments a week I'd have lost entirely.

Rachel M. · Portland, OR
Owner · single-location grooming salon

It actually sounds like our clinic

I loaded our services, pricing, and vaccination policy and it answers boarding and grooming questions the way my best front-desk person would — not robotic at all. Anything medical still comes straight to me and my vet techs, which is exactly where it should go.

Dr. Priya S. · Austin, TX
Practice Owner · veterinary clinic

No more three people answering one DM

Front desk, groomers, and I used to all jump on the same message, or worse, assume someone else had it. The shared inbox with assignment and internal notes ended that. Every DM gets answered once, by the right person.

Marcus T. · Denver, CO
General Manager · boarding & daycare facility

No-shows are down, noticeably

We built reminders into the same conversation as the booking, and our no-show rate dropped within the first month. That alone paid for the subscription — an empty exam slot at 9am is money we don't get back.

Dr. Elena F. · Raleigh, NC
Veterinarian · 2-vet practice

Comment-to-DM fills the slow days

Our grooming before/afters used to just collect likes. Now when someone comments, they get an instant DM with our menu and a booking link. It's become one of our steadiest sources of new grooming clients.

Jordan K. · San Diego, CA
Owner · mobile & in-salon grooming

Live before we closed for the day

I expected a painful setup. Instead I connected Instagram, pasted in our grooming packages and boarding rates, tested a few sample DMs, and we were live before we locked up. No developer, no agency.

Nina B. · Minneapolis, MN
Owner · pet grooming salon

My front desk actually thanked me

They used to open Monday to sixty unread DMs and a stressful morning of catch-up. Now they open to a calendar that's already filling with confirmed appointments. It's a real quality-of-life change for the whole team.

Diane W. · Charlotte, NC
Front Desk Lead · veterinary clinic

The pricing question, handled

'How much is a full groom for a doodle?' — fifty times a day, answered instantly with our actual rates instead of sitting unread until someone booked elsewhere. It never gets tired and never quotes the wrong price.

Sam O. · Nashville, TN
Owner · dog grooming salon

Medical stays with us, always

The thing that made me comfortable turning this on was that anything symptom- or medication-related gets flagged straight to a vet, never answered by the AI. Booking and pricing questions get handled fast, and I never worry about it giving medical advice.

Dr. Marcus L. · Phoenix, AZ
Medical Director · veterinary hospital

Boarding intake got so much easier

New boarding clients used to call five times asking what they needed to bring and what shots were required. Now the AI sends the vaccination checklist and intake info the moment they ask, and our lobby check-in is twice as fast.

Tasha R. · Tampa, FL
Owner · dog boarding & daycare

Weekends went from dead to our best days

Nobody was ever in the office to answer DMs on Sundays. Now they're consistently one of our strongest booking days, because the agent is answering the moment people are actually scrolling and planning their week.

Wes G. · Salt Lake City, UT
Owner · 2-location grooming business

Fits how we already run things

I didn't want to rip out our scheduling software. I didn't have to — KlyoChat qualifies the request and sends our booking link, and our existing system still owns the calendar. The handoff is clean and nobody had to relearn anything.

Colette H. · Chicago, IL
Operations Manager · dog training academy

Saturdays stopped bleeding bookings

Saturday used to mean forty DMs I couldn't touch until Monday because my hands were full all day. Now the AI answers and books while I'm at the table, and I look at my phone between clients to a calendar that filled itself in. I added at least six appointments a week I'd have lost entirely.

Rachel M. · Portland, OR
Owner · single-location grooming salon

It actually sounds like our clinic

I loaded our services, pricing, and vaccination policy and it answers boarding and grooming questions the way my best front-desk person would — not robotic at all. Anything medical still comes straight to me and my vet techs, which is exactly where it should go.

Dr. Priya S. · Austin, TX
Practice Owner · veterinary clinic

No more three people answering one DM

Front desk, groomers, and I used to all jump on the same message, or worse, assume someone else had it. The shared inbox with assignment and internal notes ended that. Every DM gets answered once, by the right person.

Marcus T. · Denver, CO
General Manager · boarding & daycare facility

No-shows are down, noticeably

We built reminders into the same conversation as the booking, and our no-show rate dropped within the first month. That alone paid for the subscription — an empty exam slot at 9am is money we don't get back.

Dr. Elena F. · Raleigh, NC
Veterinarian · 2-vet practice

Comment-to-DM fills the slow days

Our grooming before/afters used to just collect likes. Now when someone comments, they get an instant DM with our menu and a booking link. It's become one of our steadiest sources of new grooming clients.

Jordan K. · San Diego, CA
Owner · mobile & in-salon grooming

Live before we closed for the day

I expected a painful setup. Instead I connected Instagram, pasted in our grooming packages and boarding rates, tested a few sample DMs, and we were live before we locked up. No developer, no agency.

Nina B. · Minneapolis, MN
Owner · pet grooming salon

My front desk actually thanked me

They used to open Monday to sixty unread DMs and a stressful morning of catch-up. Now they open to a calendar that's already filling with confirmed appointments. It's a real quality-of-life change for the whole team.

Diane W. · Charlotte, NC
Front Desk Lead · veterinary clinic

The pricing question, handled

'How much is a full groom for a doodle?' — fifty times a day, answered instantly with our actual rates instead of sitting unread until someone booked elsewhere. It never gets tired and never quotes the wrong price.

Sam O. · Nashville, TN
Owner · dog grooming salon

Medical stays with us, always

The thing that made me comfortable turning this on was that anything symptom- or medication-related gets flagged straight to a vet, never answered by the AI. Booking and pricing questions get handled fast, and I never worry about it giving medical advice.

Dr. Marcus L. · Phoenix, AZ
Medical Director · veterinary hospital

Boarding intake got so much easier

New boarding clients used to call five times asking what they needed to bring and what shots were required. Now the AI sends the vaccination checklist and intake info the moment they ask, and our lobby check-in is twice as fast.

Tasha R. · Tampa, FL
Owner · dog boarding & daycare

Weekends went from dead to our best days

Nobody was ever in the office to answer DMs on Sundays. Now they're consistently one of our strongest booking days, because the agent is answering the moment people are actually scrolling and planning their week.

Wes G. · Salt Lake City, UT
Owner · 2-location grooming business

Fits how we already run things

I didn't want to rip out our scheduling software. I didn't have to — KlyoChat qualifies the request and sends our booking link, and our existing system still owns the calendar. The handoff is clean and nobody had to relearn anything.

Colette H. · Chicago, IL
Operations Manager · dog training academy

Illustrative reviews shown for layout — to be replaced with verified customer testimonials.

Straight answers

Questions before you switch

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Fill the calendar without leaving the grooming table.

Start your free trial • No credit card • You approve every send