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KlyoChat
For online boutiques & social sellers

Turn “how much?” comments into orders — before the drop sells out.

KlyoChat replies to price, stock, and “is this still available?” comments and DMs in your boutique's voice — while you pack orders, source your next drop, or actually sleep. You approve every send. So every drop, restock, and live sale turns into orders instead of a comment section you can't keep up with.

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US social commerce sales will reach $87.02 billion in 2025, up 21.5% year over year — every “how much?” comment on your drop post is real money in motion.

eMarketer, 2025 forecast

W
Wren & Wildflower
via IG · shared inbox
AI agent
commented “PRICE 😍” on the New Drop post

Post comment · 6:14pm

Answered & booked automatically — you approve every send
Instagram · Facebook · WhatsAppNever trained on your dataBuilt for online boutiques & social sellers
01 · The problem

Every “how much?” comment is a sale going cold while you're packing orders, not the DMs.

It's the same story every drop. You post twelve new pieces, and within minutes the comments fill up — “price?”, “is this still available in a medium?”, “do you have this in the blue?” You're one person (or two, or three), and you're also supposed to be packing yesterday's orders and prepping tomorrow's live sale. So you triage: reply to the loudest comments first, and quietly let the rest scroll past.

You're not short on buyers. Your drop sold out in the comments — you just weren't fast enough to turn every comment into a checkout link before that buyer found the same dress on a faster-replying account. You're short on someone to answer forty comments the instant they land, in your voice, with your prices, and turn them into paid orders before the sale goes cold.

~1 in 3

consumers expect a reply within an hour; after 24 hours most inquiries are gone. Post a drop at 6pm, and by the time you finish packing orders, half your “PRICE?” comments have already bought from the boutique that answered faster.

Emplifi, 2025 Social Pulse Survey

5.6M

active sellers were competing for buyer attention on Etsy alone as of Q4 2025 — before counting every Instagram and Facebook shop. The boutique that replies first gets the sale, not the one with the prettier photos.

Etsy, Q4 2025 shareholder letter

Every claim

during a live sale comes in faster than a 2–5 person team can DM checkout links one at a time — miss the window and you either double-sell a one-of-one piece or lose the buyer to the next scroll.

$87.02B
eMarketer, 2025 forecast

in US social commerce sales in 2025, up 21.5% year over year — comments and DMs are where that money changes hands, one “how much?” at a time.

You don't have a traffic problem. You have a can't-turn-comments-into-orders-fast-enough problem — and that's exactly the one KlyoChat solves.

02 · The solution

Now imagine an inbox that turns comments into orders for you.

1

Connect Instagram in under 2 minutes

Link Instagram (and Facebook, WhatsApp) with Meta's official login — no password sharing, no Shopify migration, no dev work. Keep selling through Etsy, your IG shop, or plain old DMs exactly like you do today.

2

Your AI agent answers and sells

Trained on your catalog — prices, sizes, stock, shipping, fabric and fit notes — it replies to comments and DMs in your boutique's voice, sends the checkout link, and holds items for buyers, 24/7, including mid-live-sale.

3

You stay in control

Set auto-reply for price and stock questions, and draft-and-approve for anything sensitive. Every message is logged, every send is auditable, and your 2–5 person team shares one inbox so nothing gets double-sold or double-answered.

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Start free trial • No credit card • You approve every send

What you get

What your boutique gets

Most loved

Every “how much?” comment becomes a sale

The moment someone comments “PRICE,” “is this in stock,” or “still available” on a drop post, KlyoChat auto-DMs them the price, sizing, and a checkout link — before they scroll past your post and buy from someone else's.

Drops and restocks don't drown you

Post a restock and get 80 comments in ten minutes? The agent answers every one instantly and can broadcast your waitlist the moment new stock lands, so you're never manually DMing forty people at once.

Live sale claims, handled fairly and fast

During a live sale, “claim #14” comments trigger an instant DM with the checkout link — first come, first served — so one-of-one pieces don't get double-sold and buyers don't ghost while they wait for you to catch up.

Sizing and stock questions, answered instantly

Load your catalog — sizes, fit notes, fabric, current stock — into a knowledge base once, and the agent answers “does this run small?” or “do you have a medium left?” accurately, any hour, without you touching your phone.

Your whole team in one shared inbox

Instagram, Facebook, and WhatsApp in a single inbox with assignment, internal notes, and @mentions — so your 2–5 person team never double-answers a DM or leaves one sitting unread between shifts.

You keep final say — and it works with what you already sell on

Approve-before-send is the default, every action is audit-logged, and you don't have to migrate off Etsy or your IG shop to use it. The human review is always the final gate.

A day on you

A Friday night drop, on you

It's 7:15pm on drop night. You just posted the new arrivals — twelve pieces, three colorways of the Wildflower Wrap Dress you've been sitting on for weeks. Your phone hasn't stopped buzzing since 7:02.

You've got fourteen “PRICE?” comments, a DM asking if the Sienna Midi runs small, and someone mid-live-sale typing “claim #7” before you've even opened the app. You're also supposed to be packing tomorrow's shipping batch.

On a normal Friday, this is the night half your drop sells to whoever else posted a similar dress and answered faster — because you physically cannot type fast enough to answer forty comments and still ship orders.

Not tonight. By the time you unlock your phone, the price comments already have checkout links, the Sienna Midi buyer got her size held for 24 hours, and claim #7 is invoiced and confirmed. You approve the three sensitive ones from the shipping table in under a minute. Monday, you don't have a backlog of “sorry, sold out” replies to send — you have a drop that sold out clean, and a team of three that never touched a single message twice. You didn't just survive drop night. You ARE the boutique that never lets a sale go cold.

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Start free trial • No credit card • You approve every send

Loved by your peers

Loved by boutiques that live in the comments

4.9/5 from boutique owners & small social-selling teams

Comment-to-DM paid for itself on drop one

I was skeptical it could sound like me and not some generic bot. First drop after turning it on, every “price?” comment got an instant reply with the checkout link, and I watched pieces sell out while I was still packing yesterday's orders. It's basically a second set of hands during the exact hour I have none.

Maren K. · Asheville, NC
Owner · IG boutique

Live sales stopped being chaos

Live sales used to mean me typing “sold to Jenny” forty times while also trying to describe the next item on camera. Now “claim” comments get an instant DM with the invoice, first come first served, and I actually get to focus on the sale itself instead of frantically scrolling comments.

Devon R. · Austin, TX
Founder · Etsy + IG shop

No more double-selling

We had a one-of-one vintage piece get claimed by two people in the same live because I couldn't keep up. Hasn't happened once since — the agent locks in whoever claimed first and moves on. Small thing, but it saved us some genuinely awkward DMs.

Priya S. · Chicago, IL
Co-owner · 3-person shop

Restocks used to wreck my evenings

Every restock post used to mean two hours of replying “yes still available” one comment at a time until I gave up and just left half of them unanswered. Now it's instant, every time, and I get my evening back.

Lauren B. · Nashville, TN
Owner · online boutique

It sounds like me, not a bot

I loaded our tone, our sizing quirks, our shipping policy, and honestly my customers haven't noticed a difference — except that they get answered in seconds instead of the next morning. That was the thing I was most worried about and it just wasn't an issue.

Camille T. · Portland, OR
Owner · Wren & Wildflower-style shop

My two-person team finally shares one inbox

My sister and I used to both jump on the same DM, or worse, both assume the other had it and neither replied. The shared inbox with assignment ended that completely. We each know exactly what's ours now.

Sofia M. · Miami, FL
Co-founder · 2-person boutique

Sizing questions answered while I sleep

“Does this run small?” is basically my most-asked question, and now it gets answered accurately at 1am instead of waiting for me to wake up and lose the sale to someone who checked out with a different shop overnight.

Bianca H. · Denver, CO
Owner · social-first retailer

Didn't have to touch Shopify or migrate anything

I don't run a Shopify store — I sell straight through Instagram and Etsy, and I was worried this would force me into some big tech stack change. It didn't. It just plugs into the DMs and comments I already get.

Renee A. · San Diego, CA
Owner · Etsy + Instagram seller

Etsy buyers found us through Instagram DMs

A good chunk of our Etsy traffic actually starts as an Instagram comment now, because we answer instantly and drop a link right there. It's become one of our best channels for new buyers, not just repeat ones.

Jordyn F. · Seattle, WA
Owner · Etsy shop + IG boutique

Weekends went from dead to my best sales days

Saturday used to be a black hole — nobody's answering comments while I'm at the post office or packing. Now it's consistently one of our top sales days because the agent is answering exactly when people are actually scrolling.

Whitney D. · Charleston, SC
Owner · online boutique

I still approve anything that matters

Simple sizing and price questions go out automatically, but I kept checkout confirmations and anything about a custom order in approve mode. I get the speed without ever feeling like I lost control of my own shop.

Ana G. · Phoenix, AZ
Owner · small-batch boutique

From comment to checkout in under a minute

I timed it once out of curiosity — someone commented “price” on a drop post and had a checkout link in her DMs in about eight seconds. She checked out four minutes later. That used to take me until the end of my shift.

Talia N. · Brooklyn, NY
Founder · 4-person social selling team

Comment-to-DM paid for itself on drop one

I was skeptical it could sound like me and not some generic bot. First drop after turning it on, every “price?” comment got an instant reply with the checkout link, and I watched pieces sell out while I was still packing yesterday's orders. It's basically a second set of hands during the exact hour I have none.

Maren K. · Asheville, NC
Owner · IG boutique

Live sales stopped being chaos

Live sales used to mean me typing “sold to Jenny” forty times while also trying to describe the next item on camera. Now “claim” comments get an instant DM with the invoice, first come first served, and I actually get to focus on the sale itself instead of frantically scrolling comments.

Devon R. · Austin, TX
Founder · Etsy + IG shop

No more double-selling

We had a one-of-one vintage piece get claimed by two people in the same live because I couldn't keep up. Hasn't happened once since — the agent locks in whoever claimed first and moves on. Small thing, but it saved us some genuinely awkward DMs.

Priya S. · Chicago, IL
Co-owner · 3-person shop

Restocks used to wreck my evenings

Every restock post used to mean two hours of replying “yes still available” one comment at a time until I gave up and just left half of them unanswered. Now it's instant, every time, and I get my evening back.

Lauren B. · Nashville, TN
Owner · online boutique

It sounds like me, not a bot

I loaded our tone, our sizing quirks, our shipping policy, and honestly my customers haven't noticed a difference — except that they get answered in seconds instead of the next morning. That was the thing I was most worried about and it just wasn't an issue.

Camille T. · Portland, OR
Owner · Wren & Wildflower-style shop

My two-person team finally shares one inbox

My sister and I used to both jump on the same DM, or worse, both assume the other had it and neither replied. The shared inbox with assignment ended that completely. We each know exactly what's ours now.

Sofia M. · Miami, FL
Co-founder · 2-person boutique

Sizing questions answered while I sleep

“Does this run small?” is basically my most-asked question, and now it gets answered accurately at 1am instead of waiting for me to wake up and lose the sale to someone who checked out with a different shop overnight.

Bianca H. · Denver, CO
Owner · social-first retailer

Didn't have to touch Shopify or migrate anything

I don't run a Shopify store — I sell straight through Instagram and Etsy, and I was worried this would force me into some big tech stack change. It didn't. It just plugs into the DMs and comments I already get.

Renee A. · San Diego, CA
Owner · Etsy + Instagram seller

Etsy buyers found us through Instagram DMs

A good chunk of our Etsy traffic actually starts as an Instagram comment now, because we answer instantly and drop a link right there. It's become one of our best channels for new buyers, not just repeat ones.

Jordyn F. · Seattle, WA
Owner · Etsy shop + IG boutique

Weekends went from dead to my best sales days

Saturday used to be a black hole — nobody's answering comments while I'm at the post office or packing. Now it's consistently one of our top sales days because the agent is answering exactly when people are actually scrolling.

Whitney D. · Charleston, SC
Owner · online boutique

I still approve anything that matters

Simple sizing and price questions go out automatically, but I kept checkout confirmations and anything about a custom order in approve mode. I get the speed without ever feeling like I lost control of my own shop.

Ana G. · Phoenix, AZ
Owner · small-batch boutique

From comment to checkout in under a minute

I timed it once out of curiosity — someone commented “price” on a drop post and had a checkout link in her DMs in about eight seconds. She checked out four minutes later. That used to take me until the end of my shift.

Talia N. · Brooklyn, NY
Founder · 4-person social selling team

Illustrative reviews shown for layout — to be replaced with verified customer testimonials.

Straight answers

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Be the boutique that never lets a comment go cold.

Start free trial • No credit card • You approve every send