Engage every donor and member — without dropping a single message.
KlyoChat answers donor and member messages, confirms RSVPs, and sends consent-tracked renewal broadcasts across WhatsApp, Facebook, and Instagram in your organization's voice — while your small team and volunteers focus on the mission. You approve every send. So you keep every donor and member engaged without a volunteer quietly dropping the ball.
Start free trial • No credit card • You approve every send
About one-third of people expect a reply within an hour of messaging an organization on social — and most nonprofits are answering with a handful of part-time staff and volunteers.
— Emplifi, 2025 Social Pulse Survey
7:15pm
Donor and member messages pile up across three inboxes — and volunteers drop the ones that matter most.
It's the week before your fall gala. RSVPs are trickling in as Instagram comments, a longtime donor DMs your Facebook page asking why her name was left off the program, and a member texts your WhatsApp number asking if her renewal went through — all while your two-person team and a handful of volunteers are juggling check-in lists, thank-you calls, and the event itself.
You're not short on people who care. Your mission works. You're short on someone to answer every donor and member the moment they reach out, on whichever channel they picked, track that they said yes to hearing from you, and make sure a renewal reminder doesn't quietly turn into a lapsed membership.
people expect a reply within an hour of messaging on social — but most nonprofit inboxes are checked whenever the volunteer on duty has a spare minute between shifts.
— Emplifi, 2025 Social Pulse Survey
is the average membership renewal rate for associations with dedicated staff to chase it — small and volunteer-run organizations routinely fall short when reminders and follow-ups get missed in a crowded inbox.
— Marketing General Inc., 2023 Membership Marketing Benchmarking Report
donors DM the Facebook page, members text the WhatsApp number, and RSVPs land as Instagram comments — so replies collide, consent gets lost, and nobody's sure who answered what.
is the average donor retention rate nationally — and it keeps slipping. Every unanswered DM, unconfirmed RSVP, or missed renewal reminder is a donor or member you won't see again next year.
You don't have a donor-loyalty problem. You have a can't-keep-up-and-track-consent-across-channels problem — and that's exactly the one KlyoChat solves.
Now imagine an inbox that answers, RSVPs, and renews for you.
Connect your channels in under 2 minutes
Link WhatsApp, Facebook, and Instagram with Meta's official login — no password sharing, no migration, no IT department required.
Your AI agent answers, RSVPs, and reminds
Trained on your mission, programs, and membership tiers, it answers donor and member questions, confirms event RSVPs, and sends renewal reminders in your organization's voice — 24/7, across every chapter.
You and your volunteers stay in control
Set it to draft-and-approve or auto-reply per topic. Every send is logged with consent status, every volunteer sees the same shared inbox, and one tap undoes anything. Your team owns the exceptions.
Start free trial • No credit card • You approve every send
What your organization gets
Every donor and member message answered — day or night
Whether a gala RSVP lands at 9pm or a renewal question comes in on a Sunday, the AI agent answers immediately in your voice, so no donor or member waits until Monday to hear back from a chapter that seems too busy to care.
Your mission, programs, and tiers, answered instantly
Membership levels, program details, volunteer opportunities, upcoming campaigns — the agent knows your organization from a knowledge base you control, so every answer is accurate and on-brand across every chapter.
RSVPs and comments become confirmed attendees
Comment-to-DM: when someone comments "RSVP" on your fundraiser post, KlyoChat sends them ticket options and confirms their spot automatically — turning event buzz into a real headcount.
One shared inbox for your whole team of volunteers
Facebook, Instagram, and WhatsApp in a single inbox with assignment, internal notes, and @mentions, so a rotating cast of volunteers never answers the same DM twice or leaves one unanswered between shifts.
Renewal reminders and campaign broadcasts that respect consent
Send renewal reminders and fundraising broadcasts only to donors and members who've opted in, with consent status tracked per contact — so your outreach grows your list instead of risking complaints or opt-outs.
You keep final say — and donor data stays respected
Approve-before-send is the default, every action is audit-logged, and the agent stays scoped to general inquiries, RSVPs, and renewals — never payment or sensitive personal details. The human review is always the final gate.
A Tuesday night before your fall gala, on you
It's 8:50pm, ten days before the Riverside Alliance Fall Gala. You're finishing a volunteer training call when your phone buzzes three times in a row.
A longtime donor DMs your Facebook page asking if her recurring gift still counts toward the matching campaign. A new member comments "RSVP" on your gala post from her phone during her commute. And a chapter volunteer texts your WhatsApp number asking whether the renewal reminder she sent last week actually reached the right list.
On any other Tuesday, all three sit until your two paid staff resurface Thursday between board prep and a grant deadline — and by then the donor's matching question feels ignored, the RSVP never turns into a ticket, and nobody's sure whether that reminder respected anyone's opt-out.
Not tonight. By the time your call ends, the donor has her matching-gift answer, the new member has a confirmed seat at table 6, and the reminder's consent log shows exactly who it reached and who opted out. You approve the three sends from your phone in under a minute. You didn't just save a Tuesday — you're running the kind of organization donors and members trust with their information *and* their inbox.
Start free trial • No credit card • You approve every send
Loved by teams that run on volunteers, not headcount
Our volunteers finally have one place to work from
“We had five rotating volunteers answering our Facebook and Instagram inboxes with no coordination — messages got answered twice or not at all. The shared inbox with assignment and notes ended that within a week. Everyone sees the same queue now.”
Renewal season stopped being a scramble
“We used to send one mass renewal email and hope. Now KlyoChat sends staged WhatsApp reminders to members who've opted in, tracks who's responded, and I can see exactly who still needs a nudge. Our renewal rate this cycle was the best we've had in years.”
Consent tracking gave me peace of mind
“I was nervous about broadcasting to our donor list without a clean record of who agreed to what. KlyoChat logs consent per contact and honors opt-outs automatically, so I'm not manually cross-checking a spreadsheet before every send anymore.”
It sounds like our chapter, not a call center
“We loaded our mission language, program details, and FAQ answers, and it responds the way our best volunteer would — warm, on-brand, and accurate. Anything about a donation or a complaint still comes to me before it sends.”
Gala RSVPs stopped living in a comment thread
“Our fundraiser post used to get forty "RSVP" comments we'd manually chase into ticket sales. Now it auto-DMs ticket options and confirms the booking. We filled our gala two weeks earlier than last year with a fraction of the follow-up work.”
One inbox across three chapters
“We have chapters in three cities, each with its own Facebook page and a couple of volunteers. Routing rules send each chapter's messages to the right inbox automatically, so nobody's digging through a shared login anymore.”
Donors get answered even when we're at an event
“Half our staff time in the fall is spent at events, not at a desk. Donor questions about receipts, matching gifts, and event details used to wait days. Now they're answered the moment they come in, and the sensitive ones wait for me to approve.”
Live before our board meeting
“I expected weeks of setup. We connected WhatsApp, Facebook, and Instagram, loaded our program and membership info, tested a handful of messages, and were live before our next board meeting. No developer, no consultant.”
Our volunteers stopped dreading the inbox
“Nobody signs up to volunteer so they can answer the same donation-receipt question forty times. Now the routine stuff is handled instantly and our volunteers only step in for the conversations that actually need a human touch.”
The approve-before-send default is what sold our board
“Our board was worried about an AI speaking for the organization without oversight. Sensitive topics — donations, complaints, anything about a member's account — wait for a human by default. Routine FAQs go out automatically. That balance is exactly what we needed.”
Renewal reminders that don't feel like spam
“Because it only broadcasts to members who've opted in and lets people push a reminder back or opt out with one tap, we've had almost no complaints — just members quietly renewing on their own schedule.”
Finally, everything in one place
“We were juggling Facebook Messenger, Instagram DMs, and a separate WhatsApp phone for years. Having all three in one shared inbox, with the AI covering nights and weekends, means a donor or member never falls through the cracks again.”
Our volunteers finally have one place to work from
“We had five rotating volunteers answering our Facebook and Instagram inboxes with no coordination — messages got answered twice or not at all. The shared inbox with assignment and notes ended that within a week. Everyone sees the same queue now.”
Renewal season stopped being a scramble
“We used to send one mass renewal email and hope. Now KlyoChat sends staged WhatsApp reminders to members who've opted in, tracks who's responded, and I can see exactly who still needs a nudge. Our renewal rate this cycle was the best we've had in years.”
Consent tracking gave me peace of mind
“I was nervous about broadcasting to our donor list without a clean record of who agreed to what. KlyoChat logs consent per contact and honors opt-outs automatically, so I'm not manually cross-checking a spreadsheet before every send anymore.”
It sounds like our chapter, not a call center
“We loaded our mission language, program details, and FAQ answers, and it responds the way our best volunteer would — warm, on-brand, and accurate. Anything about a donation or a complaint still comes to me before it sends.”
Gala RSVPs stopped living in a comment thread
“Our fundraiser post used to get forty "RSVP" comments we'd manually chase into ticket sales. Now it auto-DMs ticket options and confirms the booking. We filled our gala two weeks earlier than last year with a fraction of the follow-up work.”
One inbox across three chapters
“We have chapters in three cities, each with its own Facebook page and a couple of volunteers. Routing rules send each chapter's messages to the right inbox automatically, so nobody's digging through a shared login anymore.”
Donors get answered even when we're at an event
“Half our staff time in the fall is spent at events, not at a desk. Donor questions about receipts, matching gifts, and event details used to wait days. Now they're answered the moment they come in, and the sensitive ones wait for me to approve.”
Live before our board meeting
“I expected weeks of setup. We connected WhatsApp, Facebook, and Instagram, loaded our program and membership info, tested a handful of messages, and were live before our next board meeting. No developer, no consultant.”
Our volunteers stopped dreading the inbox
“Nobody signs up to volunteer so they can answer the same donation-receipt question forty times. Now the routine stuff is handled instantly and our volunteers only step in for the conversations that actually need a human touch.”
The approve-before-send default is what sold our board
“Our board was worried about an AI speaking for the organization without oversight. Sensitive topics — donations, complaints, anything about a member's account — wait for a human by default. Routine FAQs go out automatically. That balance is exactly what we needed.”
Renewal reminders that don't feel like spam
“Because it only broadcasts to members who've opted in and lets people push a reminder back or opt out with one tap, we've had almost no complaints — just members quietly renewing on their own schedule.”
Finally, everything in one place
“We were juggling Facebook Messenger, Instagram DMs, and a separate WhatsApp phone for years. Having all three in one shared inbox, with the AI covering nights and weekends, means a donor or member never falls through the cracks again.”
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Questions before you switch
Engage every donor and member — without dropping a message.
Start free trial • No credit card • You approve every send