Every location replies fast and on-brand — HQ sees everything.
KlyoChat answers every location's Instagram, Facebook, and WhatsApp messages in your brand voice and routes each one to the right store — while franchisees run their floors and HQ runs the brand. Franchisees approve their sends; HQ owns the guardrails and the roll-up analytics. So every location wins the reply without a single off-brand DM slipping through.
Start free trial • No credit card • You approve every send
About one-third of consumers expect a reply within an hour on social, and most inquiries go cold after 24 hours — multiply that pressure across every location's inbox HQ can't watch at once.
— Emplifi, 2025 Social Pulse Survey
12:04pm
Twelve locations means twelve inboxes going off-brand the moment HQ looks away.
It's the same story every week, times twelve. A promo goes live, a local Reel takes off, and every location's inbox lights up at once — in twelve different logins, on twelve different phones. One franchisee replies fast but off-script with a discount nobody approved. Another doesn't reply until Monday. A third answers a pricing question with last quarter's numbers.
You're not short on locations that want to grow. You're short on a way to know, in real time, which location is drowning, which one is quietly going off-brand, and which DM just became a 1-star review — until it already has.
consumers expect a reply within an hour on social, and most inquiries go cold after 24 hours — now multiply that clock across every location's account, at once.
— Emplifi, 2025 Social Pulse Survey
more revenue is linked to consistent branding across every touchpoint — and nothing breaks brand faster than a franchisee improvising a DM reply that doesn't sound like HQ approved it.
— Marq (Lucidpress), State of Brand Consistency Report
front desk, franchisee, and regional marketing all assume someone else is answering the DM — so replies collide, go unanswered, or go out in a voice that isn't yours, and HQ finds out from a review, not a dashboard.
franchise establishments operated in the U.S. in 2024 — each one an inbox HQ can't watch 24/7, and a brand risk the moment a reply drifts off-message.
You don't have a franchisee-training problem. You have a one-brand-voice-at-scale problem — and that's exactly the one KlyoChat solves.
Now imagine every location's inbox answering on-brand, for you.
Connect every location in under 2 minutes
Link each location's Instagram, Facebook, and WhatsApp with Meta's official login — no password sharing, no migration, no dev work, whether you're onboarding 3 stores or 300.
One AI agent, your whole brand's voice
Trained on your brand-wide knowledge base plus each location's hours, menu, and local promos, it answers DMs and comments 24/7 in your voice — and routes every message to the right store automatically.
You stay in control — franchisee and HQ both
Franchisees approve their own sends; HQ sets the guardrails, reviews the roll-up, and can audit or undo any reply, at any location, any time.
Start free trial • No credit card • You approve every send
What your franchise gets
One brand voice, every location, zero drift
The AI agent answers from a brand-wide knowledge base — your menu, pricing, policies, tone — so a DM to your Uptown store and your Eastside store sound like the same company, because they are.
Every message lands at the right store, automatically
Set routing rules by location, page, or keyword, and every DM, comment, and lead gets assigned to the right location's queue — no more three franchisees replying to the same message, or none of them replying at all.
HQ sees every location without living in every inbox
A roll-up view across all your locations — who's answering fast, who's falling behind, what customers are actually asking — so you catch the slow location on Tuesday, not from a 1-star review on Friday.
Franchisees keep their own inbox, not everyone else's
Role-scoped, multi-tenant access means a franchisee sees and manages only their location's conversations — nothing bleeds across stores, and HQ decides exactly who can see what.
One promo, personalized to every address
Push a brand-wide offer or comment-to-DM campaign once, and it goes out location-correct — the right hours, the right address, the right link — across every location's account at the same time.
You keep final say — at every location
Approve-before-send is the default, every reply is audit-logged by location, and KlyoChat never trains on your data. Franchisees approve their sends, HQ owns the guardrails — the human is always the final gate.
A Friday night across 12 locations, on you
It's 5:45pm on a Friday and you're one bite into dinner when your phone buzzes — not a text, the HQ alert. A regional food account just tagged your Uptown location in a video that's taking off, and three different inboxes are lighting up at once.
In the next two minutes: a customer at Uptown wants to know if the featured bowl is available right now, a franchisee two towns over is DMing to ask if she should be running the same promo, and a customer at Riverside is upset their order came out wrong and is tagging you directly asking for a fix.
On any other Friday, those three sit in three different logins. Uptown's part-timer improvises an answer that isn't quite right. Your Riverside franchisee doesn't see the complaint until Monday. And you don't find out any of it happened until a 2-star review shows up next week.
Not tonight. Uptown's DM gets an on-brand answer and a mobile-order link in under a minute. Your franchisee's question is already answered — with the actual campaign details, not a guess. And the Riverside complaint is resolved, credited, and logged to HQ before you've finished your entrée. You don't run one location's inbox. You run twelve — and tonight, so does KlyoChat.
Start free trial • No credit card • You approve every send
Loved by HQ teams and franchisees who live in the inbox
I finally see all 14 locations at once
“Before, I'd have to log into 14 separate Instagram and Facebook accounts just to spot-check response times. Now there's one roll-up view — who's fast, who's falling behind, what people are actually asking. I caught two slow locations in the first week and fixed it before it hit reviews.”
Same brand voice, every single store
“Our biggest fear with franchising fast was that every location would 'sound' different in DMs — different tone, different pricing, different promises. The AI agent answers from one brand-wide knowledge base, so a DM to our newest store sounds exactly like our flagship. That consistency used to take months of training.”
My location, my inbox, nobody else's
“I was worried a shared platform meant HQ or other franchisees could see my customers' messages. It's not like that — I only see my location's conversations, and HQ only sees the roll-up numbers, not my private threads. That boundary was the deciding factor for me.”
Comment-to-DM, but for every address
“We ran one promo across 9 locations and it auto-personalized the hours, address, and link for each one from a single campaign. Before, that meant nine separate people manually replying to comments with the wrong info half the time.”
The Friday-night save
“A local promo went viral and three locations' inboxes exploded at once on a Friday night. The AI handled the volume in-voice while I was at dinner, and I approved the handful of sensitive replies from my phone in under two minutes each. Nothing sat unanswered.”
Routing rules, not routing chaos
“We used to get the same customer complaint answered twice by two different franchisees, or not at all because everyone assumed someone else had it. Routing by location and page ended that completely — every message lands with the right owner, once.”
Onboarded 20 locations in a week
“I expected weeks of setup per location. Instead we connected each store's Instagram and Facebook with Meta's login, loaded our brand knowledge base once, and layered in each location's hours and menu. Twenty stores were live before our next ops call.”
Franchisees stopped freelancing the brand voice
“Our worst brand incidents were always a well-meaning franchisee replying to a DM in their own words, off-menu pricing, wrong promise. Now the AI answers from what HQ actually approved, and franchisees just approve the send. It closed a real risk gap for us.”
The complaint that didn't become a review
“A customer at one of our locations got a wrong order and DM'd us furious. The AI apologized on-brand, issued the credit, and flagged it to that location's manager and to HQ automatically. What used to become a public 1-star review got resolved privately in minutes.”
HQ oversight without HQ babysitting
“I don't want to approve every message from every location — that doesn't scale past 3 stores, let alone 30. What I wanted was visibility and guardrails, and that's exactly what we got. Franchisees run their own inbox; I see the numbers and step in only when something's off.”
One inbox instead of three apps per store
“Each location used to juggle Instagram, Facebook, and WhatsApp separately, and messages fell through constantly. One shared inbox per location, all three channels, with the AI covering off-hours, has been the single biggest quality-of-life fix for our franchisees.”
Growing from 6 to 40 locations without losing the brand
“Our biggest scale fear wasn't operations, it was the brand getting diluted as we added franchisees who'd never met us. KlyoChat's per-location routing and one shared brand voice let us grow fast without every new location feeling like a different company.”
I finally see all 14 locations at once
“Before, I'd have to log into 14 separate Instagram and Facebook accounts just to spot-check response times. Now there's one roll-up view — who's fast, who's falling behind, what people are actually asking. I caught two slow locations in the first week and fixed it before it hit reviews.”
Same brand voice, every single store
“Our biggest fear with franchising fast was that every location would 'sound' different in DMs — different tone, different pricing, different promises. The AI agent answers from one brand-wide knowledge base, so a DM to our newest store sounds exactly like our flagship. That consistency used to take months of training.”
My location, my inbox, nobody else's
“I was worried a shared platform meant HQ or other franchisees could see my customers' messages. It's not like that — I only see my location's conversations, and HQ only sees the roll-up numbers, not my private threads. That boundary was the deciding factor for me.”
Comment-to-DM, but for every address
“We ran one promo across 9 locations and it auto-personalized the hours, address, and link for each one from a single campaign. Before, that meant nine separate people manually replying to comments with the wrong info half the time.”
The Friday-night save
“A local promo went viral and three locations' inboxes exploded at once on a Friday night. The AI handled the volume in-voice while I was at dinner, and I approved the handful of sensitive replies from my phone in under two minutes each. Nothing sat unanswered.”
Routing rules, not routing chaos
“We used to get the same customer complaint answered twice by two different franchisees, or not at all because everyone assumed someone else had it. Routing by location and page ended that completely — every message lands with the right owner, once.”
Onboarded 20 locations in a week
“I expected weeks of setup per location. Instead we connected each store's Instagram and Facebook with Meta's login, loaded our brand knowledge base once, and layered in each location's hours and menu. Twenty stores were live before our next ops call.”
Franchisees stopped freelancing the brand voice
“Our worst brand incidents were always a well-meaning franchisee replying to a DM in their own words, off-menu pricing, wrong promise. Now the AI answers from what HQ actually approved, and franchisees just approve the send. It closed a real risk gap for us.”
The complaint that didn't become a review
“A customer at one of our locations got a wrong order and DM'd us furious. The AI apologized on-brand, issued the credit, and flagged it to that location's manager and to HQ automatically. What used to become a public 1-star review got resolved privately in minutes.”
HQ oversight without HQ babysitting
“I don't want to approve every message from every location — that doesn't scale past 3 stores, let alone 30. What I wanted was visibility and guardrails, and that's exactly what we got. Franchisees run their own inbox; I see the numbers and step in only when something's off.”
One inbox instead of three apps per store
“Each location used to juggle Instagram, Facebook, and WhatsApp separately, and messages fell through constantly. One shared inbox per location, all three channels, with the AI covering off-hours, has been the single biggest quality-of-life fix for our franchisees.”
Growing from 6 to 40 locations without losing the brand
“Our biggest scale fear wasn't operations, it was the brand getting diluted as we added franchisees who'd never met us. KlyoChat's per-location routing and one shared brand voice let us grow fast without every new location feeling like a different company.”
Illustrative reviews shown for layout — to be replaced with verified customer testimonials.
Questions before you switch
Be the brand that answers fast, everywhere — on-brand, every time.
Start free trial • No credit card • You approve every send