Route the DM to the right rep — before your competitor even replies.
KlyoChat answers, qualifies, and routes every Instagram, WhatsApp, and Facebook vehicle inquiry in your dealership's voice — while you're closing the customer on your lot. You approve every send. So you book more test drives without hiring another BDC rep.
Start free trial • No credit card • You approve every send
Responding to a sales lead within 5 minutes makes you about 9x more likely to actually connect with the buyer than waiting 30 — and most in-market shoppers don't wait that long before messaging the next dealer.
— Lead Response Management Study, Kellogg School of Management / InsideSales.com
8:47pm
Your hottest vehicle leads DM you in real time — and go cold the moment nobody answers fast enough.
It happens every night. Someone scrolls past your Facebook Marketplace listing or the F-150 Reel you posted this morning and fires off 'is this still available? what's the OTD price?' at 8:45pm. Ten minutes later they've asked the same question to the dealership two exits down — and whoever answers first, with a real number and a next step, gets the test drive.
You're not short on inventory or interest. Your listings get views, your ads get clicks, your Reels get comments. You're short on someone who can answer 30 vehicle questions at once, qualify model, budget, trade-in, and financing in the first reply, and route the hot ones to the right rep — before the lead cools and moves to the next rooftop.
consumers expect a DM reply within an hour, and most inquiries go cold after 24 — exactly the window a walk-in trade appraisal or a phone-up eats into.
— Emplifi, 2025 Social Pulse Survey
franchised new-car dealerships compete for the same in-market shoppers nationwide — the one who answers, qualifies, and routes the DM first usually books the appointment, not the one with the best price.
— NADA Data, 2024
sales, F&I, and your BDC all touch the same inbox — Instagram comments, WhatsApp trade-in questions, and Facebook ad replies collide, get answered twice, or slip while everyone assumes someone else has it.
messages are sent to businesses on Instagram every day. Somewhere in that flood is 'is the red one still available?' about a vehicle sitting on your lot right now.
You don't have a lead problem. You have a can't-answer-and-route-fast-enough problem — and that's exactly the one KlyoChat solves.
Now imagine an inbox that qualifies and routes the DM for you.
Connect Instagram, WhatsApp & Facebook in under 2 minutes
Link your Instagram, WhatsApp Business, and Facebook Page with Meta's official login — no password sharing, no DMS migration, no dev work.
Your AI agent qualifies and routes every inquiry
Trained on your inventory, pricing, and financing basics, it answers vehicle questions in your dealership's voice, asks the qualifying questions — model interest, budget, trade-in, financing — and routes the lead to the right rep by vehicle, language, or store, 24/7.
You stay in control
Set draft-and-approve or auto-reply per topic. Every message is logged, every send is auditable, and one tap undoes anything — financing terms and firm trade values always wait for a human.
Start free trial • No credit card • You approve every send
What your dealership gets
Every after-hours vehicle DM answered and routed
The AI agent works nights, weekends, and the exact hours your BDC is dark — the 9pm 'is this still available?' becomes a qualified lead routed to the on-duty rep before your competitor even sees the message.
Your whole inventory, answered instantly
Model, trim, mileage, price, VIN-level details — the agent knows your current inventory and pricing from a knowledge base you control, so answers stay accurate as vehicles come and go off the lot.
Qualified before a rep ever picks up the phone
The agent asks the right questions upfront — model interest, budget range, trade-in, financing vs. cash — so your reps spend their time closing warm leads instead of chasing tire-kickers or re-asking basics.
Routed to the right rep, language, or store
Set routing rules by vehicle type, sales rep, language, or rooftop — a truck inquiry goes to your truck specialist, a Spanish-language DM goes to a bilingual rep, and a multi-store group sends each lead to the correct location's inbox.
Broadcasts win back leads who went quiet
Send opt-in broadcasts to shoppers who inquired about a model — new inventory matching their search, a price drop, an end-of-month incentive — pulling cold leads back into a live conversation. Comment-to-DM works the same way: a comment on a vehicle Reel gets an instant DM with pricing and a link.
You keep final say — and financing stays compliant
Approve-before-send is the default, every action is audit-logged, and the agent is scoped to inventory, pricing ranges, and scheduling — it never quotes APR, credit terms, or firm trade values, which stay with your licensed F&I team. The human review is always the final gate.
A Friday night at your dealership, on you
It's 8:50pm on a Friday. You just walked a family through a trade-in on the lot and your phone won't stop buzzing. Someone commented 'PRICE' on the Silverado Reel you posted this morning. A WhatsApp message just came in asking if you finance people with fair credit. And a click-to-WhatsApp lead from your weekend ad wants to know if the RAV4 is still $28,900.
On a normal Friday, all three sit in three different apps until Monday. The Silverado comment gets a generic reply days later, the financing question goes unanswered until your finance manager is back from her day off, and the RAV4 lead — the one who clicked an ad you paid for — books a test drive two exits down before your service department even opens.
Not tonight. By the time you check your phone in the parking lot, the Silverado comment already got a DM with the price and a link, the financing question is routed to Denise with a fair-credit pre-check started, and the RAV4 lead is booked for a 1pm test drive Saturday. You approve all three from your truck in under a minute.
Monday morning, your BDC opens to a lot of confirmed appointments instead of a backlog of cold DMs. You look like the dealership that answers first — because now, you are.
Start free trial • No credit card • You approve every send
Loved by dealerships that live on Instagram and WhatsApp
Overnight leads finally convert
“We were bleeding weekend leads every week — someone would message about a truck Friday night and not hear back until Monday, by which point they'd already bought somewhere else. Now the AI qualifies and routes it while we're closed. We added a dozen extra appointments a month without adding headcount.”
It sounds like our BDC, not a bot
“I was worried it would feel canned and hurt the brand. It doesn't — we loaded our inventory, our pricing, and our tone, and it handles the first reply the way my best BDC rep would. Anything about financing or a firm trade number still waits for a human.”
Routing by rep actually works
“We set rules so truck questions go to Marcus and SUV questions go to Priya, automatically. No more DMs sitting in a shared login that nobody owns. Every lead lands with the right rep in seconds instead of getting reassigned three times.”
Comment-to-DM turned our Reels into a lead source
“Our inventory videos used to just get likes. Now a comment on a vehicle post gets an instant DM with pricing and a test-drive link. It's become one of our top sources of qualified appointments, and we didn't change our content strategy at all.”
Live before the end of the day
“I expected weeks of setup tangled up with our DMS. Instead we connected Instagram, WhatsApp, and Facebook, loaded our current inventory and pricing, tested a few sample DMs, and we were live before close. No developer, no IT ticket.”
My finance manager stopped getting blindsided
“The agent never quotes APR or credit terms — it just flags financing questions and routes them straight to F&I with the basics already collected. My finance manager walks into every conversation prepared instead of starting cold.”
Trade-in questions used to get ignored
“'What's my car worth?' used to sit in our inbox for a day because nobody wanted to guess at a number. Now the agent collects mileage and condition and routes it straight to the right person for a real quote, so we don't lose the lead to silence.”
Multilingual leads stopped falling through
“About a third of our market speaks Spanish first, and we used to lose those leads when our one bilingual rep was off shift. Now the agent replies in the customer's language and routes it to a bilingual rep automatically.”
Weekends went from our worst to our best
“Saturday afternoon used to be a black hole — everyone's on the lot, nobody's on the phone or in the DMs. Now it's consistently our strongest day for booked test drives, because the agent is answering the second someone's browsing on their phone.”
One inbox instead of three logins
“Instagram, WhatsApp, and Facebook used to be three separate apps and three separate people half-watching them. Now it's one shared inbox with assignment and notes, so nothing gets answered twice and nothing gets missed on a shift change.”
The ad spend finally pays off
“We were running click-to-WhatsApp ads and still losing half the replies to slow response times. Now every ad lead gets an instant, qualified reply with a next step. Our cost per appointment dropped because we stopped losing leads to silence.”
I still control everything that matters
“Approve-before-send on anything financing or trade-related is what actually got me comfortable rolling this out. Simple inventory questions go out automatically, but pricing negotiations and credit conversations always wait for a human. I get the speed without losing control of the sensitive stuff.”
Overnight leads finally convert
“We were bleeding weekend leads every week — someone would message about a truck Friday night and not hear back until Monday, by which point they'd already bought somewhere else. Now the AI qualifies and routes it while we're closed. We added a dozen extra appointments a month without adding headcount.”
It sounds like our BDC, not a bot
“I was worried it would feel canned and hurt the brand. It doesn't — we loaded our inventory, our pricing, and our tone, and it handles the first reply the way my best BDC rep would. Anything about financing or a firm trade number still waits for a human.”
Routing by rep actually works
“We set rules so truck questions go to Marcus and SUV questions go to Priya, automatically. No more DMs sitting in a shared login that nobody owns. Every lead lands with the right rep in seconds instead of getting reassigned three times.”
Comment-to-DM turned our Reels into a lead source
“Our inventory videos used to just get likes. Now a comment on a vehicle post gets an instant DM with pricing and a test-drive link. It's become one of our top sources of qualified appointments, and we didn't change our content strategy at all.”
Live before the end of the day
“I expected weeks of setup tangled up with our DMS. Instead we connected Instagram, WhatsApp, and Facebook, loaded our current inventory and pricing, tested a few sample DMs, and we were live before close. No developer, no IT ticket.”
My finance manager stopped getting blindsided
“The agent never quotes APR or credit terms — it just flags financing questions and routes them straight to F&I with the basics already collected. My finance manager walks into every conversation prepared instead of starting cold.”
Trade-in questions used to get ignored
“'What's my car worth?' used to sit in our inbox for a day because nobody wanted to guess at a number. Now the agent collects mileage and condition and routes it straight to the right person for a real quote, so we don't lose the lead to silence.”
Multilingual leads stopped falling through
“About a third of our market speaks Spanish first, and we used to lose those leads when our one bilingual rep was off shift. Now the agent replies in the customer's language and routes it to a bilingual rep automatically.”
Weekends went from our worst to our best
“Saturday afternoon used to be a black hole — everyone's on the lot, nobody's on the phone or in the DMs. Now it's consistently our strongest day for booked test drives, because the agent is answering the second someone's browsing on their phone.”
One inbox instead of three logins
“Instagram, WhatsApp, and Facebook used to be three separate apps and three separate people half-watching them. Now it's one shared inbox with assignment and notes, so nothing gets answered twice and nothing gets missed on a shift change.”
The ad spend finally pays off
“We were running click-to-WhatsApp ads and still losing half the replies to slow response times. Now every ad lead gets an instant, qualified reply with a next step. Our cost per appointment dropped because we stopped losing leads to silence.”
I still control everything that matters
“Approve-before-send on anything financing or trade-related is what actually got me comfortable rolling this out. Simple inventory questions go out automatically, but pricing negotiations and credit conversations always wait for a human. I get the speed without losing control of the sensitive stuff.”
Illustrative reviews shown for layout — to be replaced with verified customer testimonials.
Questions before you switch
Be the dealership that replies first — every time.
Start free trial • No credit card • You approve every send